Job Description

Receptionist

Radio One is seeking a professional, friendly, and highly organized Receptionist to serve as the first point of contact for employees, clients, vendors, artists, community partners, and visitors. The Receptionist will provide exceptional front-desk service while supporting the day-to-day administrative needs of the office.

The ideal candidate is personable, dependable, polished, and comfortable working in a fast-paced entertainment and media environment.

Essential Responsibilities

• Greet and welcome all visitors, clients, talent, vendors, and guests in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls.
• Manage the reception area and maintain a professional appearance.
• Receive and distribute mail, packages, deliveries, and other correspondence.
• Maintain visitor logs and follow company security and building access procedures.
• Notify employees when guests arrive and assist with meeting-room coordination.
• Respond to general inquiries and direct visitors or callers to the appropriate department.
• Provide administrative support to station management and various departments as needed.
• Assist with scheduling meetings, coordinating conference rooms, and maintaining calendars when requested.
• Maintain office supplies and notify appropriate staff when supplies need to be reordered.
• Assist with copying, scanning, filing, printing, and other basic office functions.
• Support promotions, marketing, events, and station activities as needed.
• Assist with artist, client, sponsor, and community partner arrivals during station events and activations.
• Maintain confidentiality regarding company, employee, client, talent, and business information.
• Perform other duties and special projects as assigned.

Qualifications

• High school diploma or equivalent required.
• 12 years of receptionist, administrative, customer service, or related experience preferred.
• Excellent verbal and written communication skills.
• Professional and welcoming demeanor.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail.
• Comfortable interacting with people at all levels of an organization.
• Basic proficiency with Microsoft Office, email, calendars, and other office technology.
• Ability to maintain professionalism and composure in a busy media/entertainment environment.
• Must be dependable, punctual, and able to work independently.

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